The Most Complained About Cars In 2018
on January 30, 2019

Now that 2018 is behind us, it’s time to look at what consumers thought of the car buying industry over the past year. It’s never fun to buy or drive a future lemon, but you can do something to help prevent anyone else going through the same trouble. Report it! When complaints are registered, a list of consumer complaints is compiled in a “complaint index ratio.”


Here are some of the most complained about cars in 2018, based on that number. Would you buy any?

  1. The Mercedes-Benz B, Chevrolet Volt, Hyundai Santa Fe Sport, Chrysler Pacifica, and Tesla Model S all top the list as scoring more than 20,000 in the complaint index ratio. We’re sorry to see a Tesla vehicle on that list, but the company has stumbled with the implementation of its luxury electric vehicles, and has faced growing controversy and sometimes poor reception over its autopilot system, which allows a vehicle to drive autonomously on some highway streets.

  2. Number six on the list is the Hyundai Tucson with a score of 15,728. Owners of the Tucson were unhappy with the car’s inability to properly accelerate and its poor fuel mileage.

  3. The Ford Fusion Energi scored 11,219. Some consumers reported that the Energi suffered from warped rotors after a lousy 2,500 miles on the road. The vehicle also routinely suffers from dead batteries, detached steering wheels (what?!), and lost transmission while on the road. The electrical systems most often malfunctioned within the first month or two of purchase.

  4. The Jeep Cherokee scored a 10,565. Sadly, this is pretty good when you see the graph of complaints by year. 2014 and 2015 were its worst on record, but the car manufacturer stepped up its game ever since. Unfortunately that may not be good enough. Cherokee owners most often complain about the engine stalling or shutting down on the road and changing gears roughly.

  5. The Dodge Journey came in scoring a 10,301. Even in years past this vehicle suffers from a slew of problems both minor and serious. Poor ratings crop up due to braking issues, poor suspension, and a faulty climate control system.

Here were some of the most complained about cars in 2017:

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